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Shipping & returns

Payment policy

  1.      User / You agree to pay for any product/products you purchase by one of the following ways:
  •          Transfer the amount to RASH HUB CONSULTING CO. bank account, then RASH HUB CONSULTING CO. will transfer the amount to the Seller's bank account, which you purchase the product/ products from.
  •          Paying the amount to the Seller upon receipt of the products.
  •          Deferred payment agreement with the seller by, for example, but not limited to, promissory note, letter of payment, check.
  1.      User / You agree that RASH HUB CONSULTING CO. will not be legally responsible for any disputes that may arise between you and the seller resulting from deferred payment or payment upon receipt.
  2.      User / You agree that the seller will issue the invoices for the commercial transaction between you/user and him/seller. RASH HUB CONSULTING CO. will not have any responsibility in this regard.
  3.      User / You agree to submit your personal information and agrees that it is a mean to facilitate receiving all the services offered through the website, and to improve and expand the management and delivery process.
  4.      we do not provide any guarantee as to the accuracy of timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the extent permitted by law.
  5.      Your use of any information or materials on this Website is entirely at your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
  6.      You are prohibited from breaching our copyrights by copying or imitating the owned or licensed materials to us including, but not limited to the, design, planning, appearance and graphics on RASH HUB CONSULTING CO. Website.
  7.      Using the Website by the user for a purpose different than its primary purpose (trade transactions services including selling and purchasing), may lead to legal liability.
  8.      User/ You have the right to file a complaint to RASH HUB CONSULTING CO. in connection with an act or a breach of the system by one of the sellers on the site through contacting the company legal department on Info@thawaaq.com
  9.    We reserve, by our ow discretion, the right to change, modify, add or delete any parts of these terms and conditions at any time, by using this site, you are bound by any change on these terms and conditions. Therefore, it is preferred to review the effective date listed below from time to time.
  10.    Any dispute arising out of your use of this Website is subject to the laws and regulations in force in the Kuwait

Products receiving and returning policy

  1.      User/ you agree, when you make a product purchase through the Website, that you will receive the purchases from the seller at the time of receipt and sign and stamp on the purchases receipt statement represented by the seller.
  2.      User / You agree that you are entitled to cancel the request and retrieve the amounts that you have paid to the seller, at RASH HUB CONSULTING CO. discretion, only in one of the following cases:
  •          The order has been delayed for more than 3 working days from the agreed period with the seller, the cancellation request must be prior to receipt of the products; or
  •          The contents of the order have been damaged or functionally errored; or
  •          The contents of the order are not compatible with the specified standards on the seller's page on RASH HUB CONSULTING CO. Website.
  1.      User / You agree that in case of your refusal to receive the goods from the seller, the seller has the right to refrain from returning the amounts that you have paid.